RETURNS

 

We appreciate your business and want you to be happy with your order. If you are unsatisfied with any item for any reason, you can return it for a full refund [minus the original shipping costs]. All returns must be made within 14 days after your item has been received. We do not accept returns after the 14-day period. All sale items are final.  

 

Sorry at this time we do not do exchanges. Only returns. 

So you must return the unwanted item and then place a new order for the item you would like. 

 

Returned items must be in their original form (not worn, altered, washed) and have all original tags/labels attached and must be accompanied by any original packaging (box, bag, wrapper) the item was sold in. We reserve the right to refuse a return if the items show any signs of wear, alterations, misuse or damage. In this case you will not be issued a refund.

 

Customers are financially responsible for shipping item(s) back to I AM KORNY and will not be held accountable for any lost packages.

 

Any media items such as: CDs, DVDs, vinyl, and cassettes are only returnable if they are still factory shrink-wrapped. Underwear and body jewelry are not returnable. We are not responsible for any media packaging damaged in shipping and will not replace jewel or cassette cases. Art prints or posters damaged by the customer, while opening, will not be replaced or refunded. Please use caution when opening and unrolling all prints and posters. 

 

When returning an item to us it is best to include the original packing slip. If the packaging slip is not available please take a second to write down and include a sheet of page with the following: your name, order #, email address and a brief explanation as to why you are returning the item. This information will help us in expediting your refund.

 

Only items purchased thru IAMKORNY.COM can be returned to us. 

 

Merchandise, purchased from an artist while out on tour, may not be return through our site. All items purchased from an artist while out on tour were sold to you “as is” with all sales being final.

 

If you have any other questions about returns or refunds, please feel free to contact customer service through the below form. We will be happy to assist you.

 

Please send all returns to…

I AM KORNY (RETURNS)

HACKSTRASSE 28

70190 STUTTGART

GERMANY