I AM KORNY uses DHL Standard Shipping for domestic and International packages. Our shipping rates come directly from your shipping carriers. A small handling fee is added to each order to cover the cost of labor and packaging materials.
Customers ARE responsible for any taxes or duties applied to their order by their country’s government. Please be aware of your countries customs laws before placing an order with us. We are NOT responsible for delays or financial obligations added to your package via your country's government.
The shipping amount charge by YOUR MAJESTY does not include any country's tax or duty.
If you are an international customer and feel you probably should have received your package by now. You may be right. Please contact your local post office and/or local mail carrier. Often packages are held for the collection of tax and duty. It is not uncommon for a postal service to hold a package without letting the customer know.
Please understand once a package leaves our warehouse facility we have no way to rerouting or stopping the delivery. We are also NOT able to contact any international carriers, on your behalf, in an effort to locate an international package.
We are not responsible for any lost, stolen, or damaged packages. It is up to you to track your package and ensure you are there to receive it.
Returned items will be added back into our stock and a refund will be issued back to the customer for the price of the items enclosed. Shipping charges are NEVER refundable. If a fee is applied to the returned package, this amount will be deducted from the customers refund. If you would still like the item or items, you will have to go on-line and replace your order.